Terms of Service

Welcome to ASC Woods. These Terms of Service ("Terms") govern your use of our website at ascwoods.com and any related services provided by ASC Woods ("we," "our," or "us").

1. Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our services on behalf of an organization, you agree to these Terms on behalf of that organization.

2. Use of Our Website

Eligibility

You must be at least 18 years old to make purchases on our website. By using our website, you represent and warrant that you meet this requirement.

Account Registration

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Upload or transmit viruses or malicious code
• Collect personal information of other users
• Use automated systems to access the website without permission

3. Products and Orders

Product Descriptions

We strive to display our products as accurately as possible. However, we cannot guarantee that your computer's display will accurately reflect the actual colors of our products. Wood is a natural material, and variations in grain and color are normal and part of each item's unique character.

Custom Orders

For custom or personalized products:

• Please review your customization details carefully before placing an order
• We are not responsible for errors in customer-provided text or images
• Custom orders cannot be cancelled once production has begun

Pricing and Payment

• All prices are in US Dollars unless otherwise stated
• We reserve the right to change prices without notice
• Payment must be received before order processing begins
• We accept major credit cards and other payment methods as displayed at checkout

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

4. Shipping and Delivery

• Shipping times are estimates and not guaranteed
• We are not responsible for delays caused by shipping carriers
• Risk of loss passes to you upon delivery to the carrier
• Please ensure your shipping address is correct; we are not responsible for orders shipped to incorrect addresses provided by customers

5. Returns and Refunds

Please refer to our Return Policy for detailed information about returns and refunds. In general:

• Custom and personalized items cannot be returned unless defective
• Non-custom items may be returned within 30 days of delivery
• Items must be in original condition

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of ASC Woods or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without written authorization
• Remove any copyright or proprietary notices

7. Limitation of Liability

To the fullest extent permitted by law:

• ASC Woods shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the product or service in question
• We do not warrant that our website will be uninterrupted or error-free

8. Indemnification

You agree to indemnify and hold harmless ASC Woods and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflicts of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms.

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

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